Olaprime LTD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.olaprimes.com (the “Site”) or use our mobile application and related services.
By using our website or mobile application, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when you use our website or mobile application, register for an account, place an order, contact us, or use our services.
The information we may collect includes:
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Contact information such as your name, email address, phone number, and mailing address.
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Payment information such as payment card details or other payment methods. Payment information is processed securely through authorized payment providers.
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Order information including details of products or services you purchase.
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Communications and customer support information.
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Device information such as device type, operating system, app version, and unique device identifiers.
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Usage information, including how you interact with our website or application.
Location Information
Our mobile application may request access to your device’s location, including precise or approximate location, depending on your device settings and the permissions you grant.
We use location information to:
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Provide location-based features and services.
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Facilitate deliveries and logistics operations.
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Verify locations for service requests where applicable.
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Improve the functionality and accuracy of our services.
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Help prevent fraud and enhance the security of our platform.
Location information is collected only after you grant permission through your device settings. You may withdraw or disable location access at any time by changing your device permissions. Please note that disabling location access may limit certain features of the application.
We do not sell your location information to third parties.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Provide our products and services.
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Verify your identity where necessary.
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Communicate with you regarding your account, purchases, or support requests.
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Improve our website, mobile application, and customer experience.
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Send promotional emails or marketing communications where permitted by law. You may unsubscribe at any time.
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Detect, prevent, and investigate fraud or unauthorized activity.
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Comply with legal obligations and regulatory requirements.
Disclosure of Your Information
We may share your personal information with trusted third-party service providers that assist us in operating our business, including payment processors, delivery partners, cloud hosting providers, analytics providers, and customer support providers.
These providers are permitted to use your information only to perform services on our behalf.
We may also disclose your information:
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To comply with applicable laws, regulations, or lawful requests.
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To protect the rights, property, or safety of Olaprime LTD, our users, or others.
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During a merger, acquisition, restructuring, or sale of company assets.
We do not sell your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on applicable laws, you may have the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of your personal information, subject to legal obligations.
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Withdraw consent where processing is based on consent.
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Opt out of receiving marketing communications.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Olaprime LTD
No. 32 Jimoh Oyediran Street
Orogun, Ibadan, Nigeria
Email: support@olaprimes.com
Website: www.olaprimes.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the revised version on this page. We encourage users to review this Privacy Policy periodically.
Compliance
This Privacy Policy is intended to comply with applicable privacy and data protection laws, including the Nigeria Data Protection Act (NDPA), the General Data Protection Regulation (GDPR), where applicable, and the Google Play Developer Program Policies regarding user data transparency.